bte99's Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how bte99 collects, stores, and protects your information.
1. Introduction
bte99 ("we", "our", or "platform") is a trusted online betting and casino service provider in Bangladesh. By using our website bte99.cam, you are considered to have accepted all the terms of this privacy policy. This policy explains how bte99 collects, uses, stores, and protects your personal information.
We believe that personal privacy is a fundamental right. That is why we always maintain the highest standards in protecting your information. This privacy policy has been prepared in accordance with applicable laws in Bangladesh and international best practices for data protection.
2. What Information We Collect
When you register and use services on bte99, we may collect various types of information. This information is divided into two main categories:
2.1 Information You Provide Directly
When you create an account on our platform, make a transaction, or contact support, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport number (for identity verification)
- Residential address
- Financial information: bKash / Nagad / Rocket account numbers, bank account details
- Login credentials (password stored in encrypted form)
- Your questions and messages to customer service
2.2 Automatically Collected Information
When you use our website, the following information may be collected automatically through technical means:
- IP address and device type
- Browser type and version
- Operating system information
- Date and time of website visits
- Which pages were visited
- Referral URL (where you came from)
- Data collected through cookies and similar tracking technologies
- Gaming session information (bet amounts, game type, win/loss data)
3. Purpose of Using Information
bte99 uses your collected information only for lawful and specific purposes. We will never use your information for unrelated purposes without your consent.
- Account Management: To create, verify, and manage your account
- Service Delivery: To ensure access to betting, casino games, and other features
- Financial Transactions: To process all financial activities including deposits and withdrawals
- Age and Identity Verification: To confirm that users are 21 years of age or older
- Fraud Prevention: To detect and prevent fraudulent activity
- Customer Support: To answer your questions and resolve issues
- Security: To maintain the security and integrity of the platform
- Service Improvement: To improve our service quality and add new features
- Legal Obligations: To comply with applicable laws and regulations
- Responsible Gaming: To monitor unusual gaming behaviour and intervene when necessary
5. Cookies Policy
The bte99 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.
5.1 Types of Cookies We Use
- Essential Cookies: Required for the core functions of the website. Without these, the website cannot operate properly.
- Functional Cookies: Used to remember your preferences and settings, such as language preference.
- Analytical Cookies: Help monitor website usage and improve services.
- Session Cookies: To maintain your logged-in state and manage secure sessions.
5.2 Cookie Controls
You can disable cookies by changing your browser settings. However, this may limit some functions of the website. Essential cookies remain active at all times.
6. Data Security Measures
To keep your information secure, bte99 uses industry-standard security technologies. Our security measures include:
- SSL/TLS Encryption: All data transmission between you and our servers is protected by 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly; industry-standard hashing algorithms are used.
- Firewall Protection: Advanced firewalls and intrusion detection systems are active at all times.
- Access Controls: Only authorised staff can access the necessary information.
- Regular Security Reviews: Our systems undergo regular security audits.
- Two-Factor Authentication (2FA): An additional verification layer to protect your account.
- Data Backups: Regular backups are maintained in a secure location.
7. Data Retention Period
bte99 retains your personal information for as long as it is necessary. The following factors are considered when determining the retention period:
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, information may be kept for a defined period as required by law.
- Financial Records: Records of financial transactions are retained in accordance with applicable law.
- Legal Disputes: If a legal matter is ongoing, the relevant information is retained until it is resolved.
Once the retention period ends, we securely delete your information or anonymise it in a way that it can no longer be linked to any individual.
8. Your Information Rights
As a user of bte99, you have the following rights over your personal information:
- Right of Access: You have the right to know what information we hold about you. If you make a request via live chat or email, we will provide the information.
- Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
- Right to Erasure: In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In some cases you can ask that the processing of your information be limited.
- Right to Data Portability: You can receive the information you have provided in a structured and commonly usable format.
- Right to Object: You can object to the use of your information for specific purposes, particularly for marketing communications.
To exercise these rights, contact our support team via live chat or at [email protected]. We will process your request promptly.
9. Privacy of Minors
bte99 is only for users aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Our registration process includes age verification measures.
If we become aware that we hold information about a minor, we will immediately close that account and delete the relevant information. If a parent or guardian believes their child has used our platform, please contact us.
10. Third-Party Links and Services
Our platform uses software from game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These providers follow their own privacy policies, and only the information necessary to deliver the service is shared with them.
In addition, payment services such as bKash, Nagad, and Rocket have their own privacy policies. When using these services, their policies also apply. bte99 is not responsible for the privacy practices of these third parties.
11. Policy Changes and Updates
bte99 may update this privacy policy from time to time. Any changes will be published on this page along with the new update date. For significant changes, we will notify you by email.
If you continue to use the website after an update, you will be considered to have accepted the new policy. We therefore recommend that you visit this page regularly.
12. Contact Us
If you have any questions about this privacy policy or wish to exercise your information rights, please contact us:
bte99 Privacy Support
We take any concerns about your privacy seriously and try to resolve them as quickly as possible. Please also visit our responsible gaming page.